Unfortunately We have a no refund policy. Orders once shipped can be returned or exchanged.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any return question at connect@initperfumes.com.

Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns.

Exchanges
We do not offer any exchanges. Due to nature of the packaging of the each product. 

If case of FULFILLMENT error, your refund request will be accepted and your funds will be refunded to you in 10 - 15 business days.

Cancellations once shipment is made is not possible. For cancellation prior to shipment, please contact our customer service at
connect@initperfumes.com